Our team will help you set the initial configuration of the website, remove any possible problems and assist you in understanding the functionality of any feature you do not understand.
Each first commercial license is bundled with a 30 calendar days of free technical support in your account. Additional Support can be purchased after first 30 days and is priced individually based on the client requirement. You can request additional support by submitting a support ticket to the technical department
Technical support service includes
- Consultations on Software functionality
- Assistance in configuring your Software
- Resolving issues occurring during the software operation or issues that arise with functionality if they are not the result of your code changes
- Performing minor and technically simple modifications of Software, which do not require complex actions
We guarantee to correct all security bugs found in the original source code absolutely for free.
We have also created Community forums for the 2gosoft users, where other software owners can communicate, helping each other in questions of Software operation.
Registration on the forum is available only for registered 2gosoft users. Unregistered users can view any forum but cannot post messages to the forum.